Return an Item to a Store

Can I help you?

I’d like to return this.

Do you have a receipt?

Yes, here you go.

What’s the matter with it?

It doesn’t fit.

Do you want a refund or an exchange?

I want to exchange it for a bigger size.

Okay, fill this out and sign here.



What’s the problem with it?

What’s wrong with it?

What’s the reason for returning it?

It doesn’t work.

I don’t like it.

I can’t use it.

It’s broken.

Do you have anything___?

Download Here

smaller                        shorter                      longer                      bigger  /  larger

dressier                       cheaper                    tighter                     nicer

more expensive         more casual            looser                      in blue

comparatives shopping.jpg

*CREDIT handout* Donna Bowler’s Shopping for Clothes (for Lit & Low 1)

New Shoes

This is Ali.  He has two children.  They need new shoes.  They go to the store.  The clerk checks their size.  He gets some shoes.  They try on the shoes.  They walk around.  The shoes are a good fit.  Ali says, ” I’ll take them. ”  Ali pays by credit card.  His children are happy. They have new shoes.  Ali is happy.  The shoes are on sale.


*CREDIT* pictures and story from Donna Bowler’s Shopping for Clothes (for Lit & Low 1)